Order Management

Benefits

Reducing the time to process the application / order as the result of a decrease of the time for the delivery of services to the subscriber
The ability to self-configure and modify the application / order management process, without recourse for the developers.
treatment of stroke Transparency subscriber application. Employees at any time can see at what stage is the implementation of the order, who is responsible for the execution of works, what are the results of any phase. ·
Statistical information for guidance, reflecting different aspects of the processing of applications for connection services to subscribers

Functionality

The institution requests / orders
Providing lifecycle application / order processing
Notifying your users about the change of status of the application / order

Keeping the application / order template
Setting the application process, decomposition of the application / order
Operating reports on applications / orders

Business Support System

Clients need to achieve the highest levels of adaptability, speed and efficiency to address the challenges of digital transformation. SourceX BSS portfolio streamlines technology, processes and organizations to consolidate and evolve operator BSS and enable new business models. With the Customer Experience Management capabilities of SourceX we enable you to provide a better experience for your customers with self-service, higher service quality, reduction of request handling time.